Napolitains respects your privacy and is committed to complying with the National Privacy Principles set out in the Privacy Act (Cth) 1988 as amended. Protecting your privacy and personal data is of utmost importance to us and is an important aspect of the way in which we operate our business both online and offline.
OUR COLLECTION AND HANDLING OF YOUR PERSONAL INFORMATION
We only collect your personal information directly from you that is voluntarily provided, and we endeavour to limit the personal information we collect to that which is necessary for our online retail services and activities to fulfil orders placed by you and to communicate with you in relation to your orders.
When collecting your personal information, we take reasonable steps to make you aware of the purposes for which the information is being collected by us.
We will generally only use or disclose your personal information for the purpose for which we collect it, and for related purposes that we consider are within your reasonable expectations. Otherwise, we will seek your consent prior to using or disclosing your personal information for another purpose, unless we are required or authorised by law to do so without seeking your permission.
We will take reasonable steps to destroy your personal information when it is no longer needed by us.
For security reasons, we do not accept post office box addresses for the fulfilment of your order. You may nominate as an alternative to your physical address, a parcel locker address registered with Australia Post.
AUTOMATIC SERVER LOGS & COOKIES
Our web site server automatically collects various items of information when you use our website, including:
your IP ("Internet Protocol") address (which, in general terms, is a unique identifier assigned to your computer when it is connected to the Internet);
the operating system and Internet browser software you are currently using; and
the data that you download (such as web pages or other document files and software), and the time that you download it.
Although, in some circumstances, it may be possible to identify you from this information, we do not attempt to do so, and we only use this information for analysing and improving the use of our website, system administration, and similar related purposes. This information is not disclosed to any other party.
Our Google analytics account may capture demographic information based on the information you provide through Google. Google can track your visits to our website (and other websites) but it only collects data such as your age, gender and geographic location. Personal information you provide through your Google account is not collected. You have the ability to opt-out of the Google analytical features we use, so that this information is not collected and tracked.
In order for Napolitains to provide its online services to its customers it uses the platform/systems of third party operators. Napolitains will take all reasonable steps to protect your personal information provided to such parties for the operation of its website.
EMAIL AND MESSAGES
We may collect personal information from you (such as your name, email address, and any other personal information you volunteer) if you send us email or if you submit information to us using a message or feedback form.
We will use this personal information to contact you to respond to your message, and for other related purposes we consider would be within your reasonable expectations. We will not use or disclose any such information for any other purpose without your consent.
INFORMATION TRANSFERRED OVERSEAS
We will not transfer any of your personal information to other parties that are outside of Australia (unless we have obtained your consent for this to occur).
If you believe that a breach of your privacy has occurred, we encourage you to contact us to discuss your concerns.
Ph: 8824 -5582
M: 0408 331 446